我给WES的客服发邮件问过这个这个问题: Can you clarify which specific office the verification e-mail has been sent to? 中间反复好几个来回,最后到了Evaluation Director这个level……终于有了实质性内容的回复了:
Thank you for submitting your credentials for evaluation to World Education Services (WES). We are committed to preparing evaluations based on documents that are accurate and valid.
Due to the increased incidence of fraud, WES conducts a secondary verification of documents. This is to advise you that WES has sent photocopies of your documents for verification both electronically and by standard postal mail to XXXX. Your WES file is on hold until we receive a written response from this institution.
Response times vary and can take just a few days or can extend to weeks. If we do not receive a response from them within seven weeks, we will automatically send another request. There is nothing that you need to do. This communication is strictly between WES and the institution.