100619NA If you need to discuss upsetting or controversial problems with others, you will use e-mail or text messaging, or use the telephone or voice-messaging.
The telephone or voice-messaging is a much more efficient method to communicate with others, than e-mail or text messaging, not to mention that it makes you feel so real like face to face talking. However, it is far from a good choice when you discuss upsetting or controversial problems, partly because, according to some research, humans could not listen to others carefully and objectively, and express their own opinion under the circumstance of arguing something.
Talking with others is a process that combines voice, eye contact, and even body languages, etc. The telephone or voice-messaging, unlike face-to-face talking or video, without eye contacts and body languages often leads to misunderstanding. Especially when we are discuss upsetting or controversial problems with others, the most important things are careful listening and clear expression. But without the message from eye contact and body languages, hardly can we understand others and express ourselves precisely. If we have misunderstood each other, what we discuss for? Maybe when we talk later, we would find that we are in line with each other.
In light of the disadvantages of the use of telephone or voice-messaging mentioned above, e-mail or text messaging should be a positive alternative. Because when we the telephone or voice-messaging, we just talk as we do face-to-face, missing much other information from eyes and body. However, when we use e-mail or text messaging, we express ourselves more like writing an article. Written words can be more accurate. What' more, we can read it over and over to ensure if we express what we really mean clearly. And also make sure that we have got what others mean. Only in the way can we have a efficient discussion.
Therefore, discussing in written words is a better way rather than in voice. Not only it can be carefully written without missing any message, but also it enables us to check the meaning of the text again.作者: Fenjuan.Hu 时间: 2011-11-19 17:46:03