Our records indicate that the US$114 credit card payment you submitted to the TOEFL program was declined. Your score record is on hold and no additional services will be processed until your account is paid in full.
You may submit your payment of US$114, which includes a declined credit card fee of US$20*, by money order or a check made payable in US dollars to ETS-TOEFL. Please mail your payment to:
ETS/TOEFL Services
PO Box 6164
Princeton, NJ 08541-6164
USA
Payment by credit card cannot be accepted.
* All declined credit cards and returned checks are assessed a $20 service fee. This fee is added to the original amount due. This information is listed on page 6 of the TOEFL Information Bulletin under Fees for Tests and Services.
We appreciate your prompt attention to this matter.
We appreciate the opportunity to assist you. If you have additional questions, please contact TOEFL Customer Service at 1-877-863-3546 or 1-609-771-7100, or visit the Web site at www.toefl.org. If you contact us via e-mail, please include all previous correspondence or a summary of information regarding your inquiry.
ETS is committed to improving your customer service experience. Please take a moment and complete a short Customer Service Survey at http://surveys1013.websurveyor.n ... tm?WSB36=TOEFL/TSE. Thank you in advance for your participation.