If you need help with your visa application or want to learn more about obtaining a visa to travel to the United States, please contact us via any of the means shown below. Visa application services call center agents are able to assist you via email, telephone or chat.
Telephone: Please contact a customer service representative using one of these telephone numbers:
Callers in Beijing: 56794700 | Callers outside of Beijing: 010-56794700.
Callers in Chengdu: 6273-6100 | Callers outside of Chengdu: 028-6273-6100.
Callers in Shanghai: 5191-5200 | Callers outside of Shanghai: (+86) 021-5191-5200.
Caller in Guangzhou: 83909000 | Callers outside of Guangzhou: 020-83909000.
Callers in Shenyang: 31663400 | Callers outside of Shenyang: 024-31663400.
Callers in the United States: 703 665 1986.
International callers: +1 703 665 1986.
Chat: To chat with a customer service representative, please click the chat icon below. The chat icon will appear on this screen during regular business hours when an agent is available. Chat software works with Internet Explorer 8.0, Internet Explorer 7.0, Internet Explorer 6 Service Pack 2, and Firefox 3.6.
你打的哪个电话,试试这上面的,还有email。实在不行,就给DC打电话吧,他们会告诉你case在哪