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TOPIC: ARGUMENT17 - The following appeared in a letter to the editor of the Walnut Grove town newspaper.
"Walnut Grove's town council has advocated switching from EZ Disposal (which has had the contract for trash collection services in Walnut Grove for the past ten years) to ABC Waste, because EZ recently raised its monthly fee from $2,000 to $2,500 a month, whereas ABC's fee is still $2,000. But the town council is mistaken; we should continue using EZ. EZ collects trash twice a week, while ABC collects only once. Moreover, EZ-which, like ABC, currently has a fleet of 20 trucks-has ordered additional trucks. Finally, EZ provides exceptional service: 80 percent of respondents to last year's town survey agreed that they were 'satisfied' with EZ's performance."
WORDS: 396 TIME: failed DATE: 2007-1-25
While the town council seems to keep the contract for trash collection services with EZ Disposal rather than ABC Waste based on better services though higher prices, one would also wish to consider other issues before deciding upon which trash collection service we should use.
First of all, while the town council discontinues employing EZ after EZ increases the service prices, no evidence indicated a causal relationship between the two incidents. Obviously, the author has assumed that the council refuses EZ just as a result of the increased price, which might not be the case at all. Perhaps the services provided by EZ Disposal are not satisfied. Maybe it collects trash inefficiently or incompletely. Before the speaker rules out these possibilities, the conclusion that we should continue using EZ is untenable.
Even if the town council refuses EZ as a result of price souring, the superior service of EZ is still suspicious. Firstly, there is no causal relationship between more times a week and better service. It is entirely possible that trash in Grove do not necessarily needs to be collected twice a week. Maybe the environmental conditions are not serious enough, or the citizens there have highly moral standards and thus volunteer to keep it clean. Otherwise, ironically the higher frequency of EZ probably proves lower efficiency. To an inefficient company, it seems never be enough to collect trash. Another important thing is that we cannot simply judge the quality of the trash service merely by comparing the number of trucks of each company. Rather, we should consider more important things, such as whether they collect trash on time or not. These scenarios should be taken into account, but not just the frequencies of collecting trash and the number of trucks they process.
Although the conclusion assuredly springs from surveys, the speaker reacts to the data without concerning about other possibilities, which circumvents much of the credibility of the conclusion. For example, have the respondents used ABC and taken full comparison with EZ? Are they sure that EZ’s performance would be as satisfied as last year? The speaker obviously ignores these by only focus on the absolute figure.
In sum, the argument is lack of convincing evidence to well support his recommendation to continue to use EZ although with higher prices. To allocate public funds more efficiently, we should collect more information about two companies. |
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