182. Butter has now been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. Only about 2 percent of customers have complained, indicating that 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who still ask for butter do not complain when they are given margarine instead. Clearly, either these customers cannot distinguish margarine from butter, or they use the term “butter” to refer to either butter or margarine. Thus, to avoid the expense of purchasing butter, the Happy Pancake House should extend this cost-saving change to its restaurants in the southeast and northeast as well.
提纲:
1.论者草率认为消费者只有两种态度
2.数据问题,绝对数据不代表相对数量,而且忽视反对方
3.极端选择,认为顾客或分不清天然人工黄油或认为天然黄油包括天然及人工黄油
4.错误类比, 由southwestern 推及 southeast and northeast.
The recommendation endorsed in the argument is that the Happy Pancake House should replace butter with margarine to its restaurants in the southeast and northeast as well to avoid the expense of purchasing butter. To support this conclusion, the author points out that only a few customers have complained with the change and most of them cannot distinguish margarine from butter. On several grounds, this evidence lends little credible support for the author’s conclusion.
To begin with, the author is presenting curtly a false conclusion by imposing an either-or attitude of customers towards the margarine. The author draw a conclusion that 98 people of 100 are happy with the change by only observe there are 2 percent of customers who have complained the margarine, ignoring the possibility that the rest of customers hole a neutral attitude towards the change. Without eliminating such possibility, any deduction from this statistics is dubious.
Secondly, two additional problems specifically involve the reports from “many” serves that “a number” of customers asking for butter do not complain when served margarine instead. This evidence makes little sense because the author fails to indicate the percentage of serves reporting or customers are not complained. Meanwhile, this evidence is one-sided without giving any reports from servers about customers who have complained. Thus, it is unconvincing to assess overall customer satisfaction with the change.
Furthermore, the article gives a assumption that either those customers cannot distinguish margarine from butter or they use the term “butter” to refer to either butter or margarine. It is entirely possible that customers feel unsatisfied but do not express their feeling directly. Based on such situation, whether the change has been accepted in deed is worthy of discussing.
Even if the change is accepted throughout the southwestern United States, the article unfairly assumes that the same change would be suitable in the southeast and northeast as well. However, the author fails to take into consideration that the other regions are possibly different from the southwestern, which make the measure be of little effect and even harmful to their profit. Perhaps residents in the southeast and northeast are more captious about the taste, so the change would brings their antipathy and compel them never consume in the restaurants. Without accounting for such differences, any analogy among the regions is premature, and any conclusion based on that analogy is unjustified.
对不起,来晚了
The recommendation endorsed in the argument is that the Happy Pancake House should replace butter with margarine to its restaurants in the southeast and northeast as well to avoid the expense of purchasing butter. To support this conclusion, the author points out that only a few customers have complained with the change and most of them cannot distinguish margarine from butter. On several grounds, this evidence lends little credible support for the author’s conclusion.
To begin with, the author is presenting curtly a false conclusion by imposing an either-or attitude of customers towards the margarine. The author draw a conclusion that 98 people of 100 are happy with the change by only observe there are 2 percent of customers who have complained the margarine, ignoring the possibility that the rest of customers hole a neutral attitude towards the change. Without eliminating such possibility, any deduction from this statistics is dubious.应该再举例阐述下吧,感觉有点空
Secondly, two additional problems specifically involve the reports from “many” serves that “a number” of customers asking for butter do not complain when served margarine instead. This evidence makes little sense because the author fails to indicate the percentage of serves reporting or customers are not complained. Meanwhile, this evidence is one-sided without giving any reports from servers about customers who have complained. Thus, it is unconvincing to assess overall customer satisfaction with the change.还是没有例子啊
Furthermore, the article gives a assumption that either those customers cannot distinguish margarine from butter or they use the term “butter” to refer to either butter or margarine. It is entirely possible that customers feel unsatisfied but do not express their feeling directly. Based on such situation, whether the change has been accepted in deed is worthy of discussing.
Even if the change is accepted throughout the southwestern United States, the article unfairly assumes that the same change would be suitable in the southeast and northeast as well. However, the author fails to take into consideration that the other regions are possibly different from the southwestern, which make the measure be of little effect and even harmful to their profit. Perhaps residents in the southeast and northeast are more captious about the taste, so the change would brings their antipathy and compel them never consume in the restaurants. Without accounting for such differences, any analogy among the regions is premature, and any conclusion based on that analogy is unjustified
感觉作者最大的问题就是没例子或者例子没展开,呵呵,现在我也为这发愁呢,一起加油