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发表于 2003-8-18 10:15:42
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1, THE DEFINITION OF EMOTIONAL INGELLIGENCE
a. Emotional identification, perception and expression
· The ability to perceive and identify emotions in faces, tone of voice, body language
· The capacity for self-awareness: being aware of your own feelings as they are occurring
· The capacity for emotional literacy. Being able to label specific feelings in yourself and others; being able to discuss emotions and communicate clearly and directly.
b. Emotional facilitation of thought
· The ability to incorporate feelings into analysis, reasoning, problem solving and decision making
· The potential of your feelings to guide you to what is important to think about
c. Emotional understanding
· The ability to solve emotional problems
· The ability to identify and understand the inter-relationships beween emotions, thoughts and behavior. For example, to see cause and effect relationships such as how thoughts can affect emotions or how emotions can affect thoughts, and how your emotions can lead to the behavior in yourself and others.
· The ability to understand the value of emotions to the survival of the species
d. Emotional management
· The ability to take responsibility for one's own emotions and happiness
· The ability to turn negative emotions into positive learning and growing opportunities
· The ability to help others identify and benefit from their emotions
Because the above attempt at a definition is still a bit cumbersome, here are two less complicated ways to look at it:
The mental ability underlying the emotional sensitivity, awareness, and management skills which help us maximize our long term health, happiness and survival.
Or more simple yet:
Knowing how to separate healthy from unhealthy feelings and how to turn negative feelings into positive ones.
2, EI vs EQ
Most writers interchange the terms EQ and emotional intelligence. In my writing, however, I make a distinction between the two. I use emotional intelligence to refer to a person's innate potential. I believe each baby is born with a certain potential for emotional sensitivity, emotional memory, emotional processing and emotional learning ability. It is these four inborn components which I believe form the core of one's emotional intelligence.
This innate intelligence can be either developed or damaged with life experiences, particularly by the emotional lessons taught by the parents, teachers, caregivers and family during childhood and adolescence. The impact of these lessons results in what I refer to as one's level of "EQ." in other words, as I use the term, "EQ" represents a relative measure of a person's healthy or unhealthy development of their innate emotional intelligence.
When I say "EQ" I am not talking about a numerical test score like IQ. It is simply a convenient name I am using. As far as I know, I am the only writer who is making a distinction between inborn potential and later development or damage. I believe it is possible for a child to begin life with a high level of innate emotional intelligence, but then learn unhealthy emotional habits from living in an abusive home. Such a child will grow up to have what I would call low EQ. I would suspect that abused, neglected and emotionally damaged children will score much lower on the existing emotional intelligence tests compared to others having the same actual original emotional intelligence at birth.
As I see it, I believe, then, that it is possible for a person to start out with high EI, but then be emotionally damaged in early childhood, causing a low EQ later in life. On the other hand, I believe it is possible for a child to start out with relatively low EI, but receive healthy emotional modeling, nurturing etc., which will result in moderately high EQ. Let me stress however that I believe it is much easier to damage a high EI child than to develop the EQ of a low EI child. This follows the principle that it is generally easier to destroy than create.
In comparison to say, mathematical intelligence, it is important to note that relatively few people start out with high innate mathematical abilities and then have this ability damaged through misleading or false math training or modeling. I say relatively few because I mean in comparison to the number of emotionally sensitive children who receive unhealthy and self-destructive emotional imprinting from any number of sources. Parents and television shows don't generally teach that 2+2=968. But they do often teach emotional lessons which are as equivalent in unhealthiness as this equation is in inaccuracy. Or we might say which would be as damaging to an intimate relationship as the false equation would be to the career of an accountant.
At present, all other models of emotional intelligence, including even the most "pure" of the group, the Mayer/Salovey/Caruso model, combine the measurement of the innate emotional variables (sensitivity, memory, processing and learning) with the environmental affects on those same variables. Certain writers have defined intelligence in general as "potential." (1) I agree with this and this is why I want to distinguish between EI and EQ.
3, Importance of Emotions
Here are a few of the reasons our emotions are important in our lives. By the way, the first few chapters of Goleman's 1995 book, Emotional Intelligence, have a good presentation on evolution and emotions.
a. Survival
Nature developed our emotions over millions of years of evolution. As a result, our emotions have the potential to serve us today as a delicate and sophisticated internal guidance system. Our emotions alert us when natural human need is not being met. For example, when we feel lonely, our need for connection with other people is unmet. When we feel afraid, our need for safety is unmet. When we feel rejected, it is our need for acceptance which is unmet.
b. Decision Making
Our emotions are a valuable source of information. Our emotions help us make decisions. Studies show that when a person's emotional connections are severed in the brain, he can not make even simple decisions. Why? Because he doesn't know how he will feel about his choices.
c. Boundary Setting
When we feel uncomfortable with a person's behavior, our emotions alert us. If we learn to trust our emotions and feel confident expressing ourselves we can let the person know we feel uncomfortable as soon as we are aware of our feeling. This will help us set our boundaries which are necessary to protect our physical and mental health.
d. Communication
Our emotions help us communicate with others. Our facial expressions, for example, can convey a wide range of emotions. If we look sad or hurt, we are signalling to others that we need their help. If we are verbally skilled we will be able to express more of our emotional needs and thereby have a better chance of filling them. If we are effective at listening to the emotional troubles of others, we are better able to help them feel understood, important and cared about.
e. Unity
Our emotions are perhaps the greatest potential source of uniting all members of the human species. Clearly, our various religious, cultural and political beliefs have not united us. Far too often, in fact, they have tragically and even fatally divided us. Emotions, on the other hand, are universal. Charles Darwin wrote about this years ago in one of his lesser-known books called "The Expression of Emotion In Man and Animal". The emotions of empathy, compassion, cooperation, and forgiveness, for instance, all have the potential to unite us as a species. It seem fair to say that, generally speaking: Beliefs divide us. Emotions unite us. |
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