About teo weeks ago, my citi card was stolen by www.buy.com. I checked with citi bank and close my account to prevent any other activities. They told me I can get a new card in 7-10 business days, but I didn't. So I called today. But they said my account can not be reopened because balabala.......I told myself that's ok, just a card, not a big deal.
但是他们居然告诉我, 我的Cash back也不能拿到了!!!That makes me so angry!!!!你说我的account说关了也就关了,说不能reopen也就算了,竟然连我的Cash back都给吞了。一气之下,我找到他们的supervisor,很生气的和她表达了我的想法,然后她尝试着给我重新开那个帐户,过了一会告诉我可以了。。。。。真是搞不懂,他们这些人怎么做事的!希望这次可以收到新的卡。。。。。