上午发邮件问了两个问题:1. 托福成绩寄送的department code (他们的网站上搜不到) 2. 成绩单要不要grading scale. 结果收到一个很诡异的回复:"We would like to thank you for your interest in pursuing graduate studies at the University of Ottawa’s Faculty of XXX. Please note that we do not provide any pre-evaluation of eligibility or admissibility. This can only be determined during the evaluation process, once you have submitted a complete application. However, please note that there is no required grading scale." 然后是大篇幅的复制粘贴,介绍该院几乎所有的项目,可我在邮件主题和第一段都明确说了我要申哪个field, 他还给我介绍一堆与我无关的项目。而且我没说要pre-evaluate,我问的是托福department code,他只回答了第二个问题。