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Rise of Consumer Society
1. Toward a consumer society.
1.1 From Production to Consumption
- Historians looking back at the twentieth century may well conclude that it was the century of the consumer society. What has undoubtedly had the most significant impact upon the way of life of ordinary people in industrial societies over the past century has been the mass availability of consumer goods.
- Traces of luxury and symbolic consumption can be found throughout history. In contrast, consumer society - in which ever-growing consumption becomes the principal aspiration, source of identity, and leisure activity for more and more of the population - is a much newer phenomenon.
- The question, therefore, is not when consumption beyond subsistence first appeared, but when it took over. This distinction parallels the one made by Karl Polanyi between the quite ancient appearance of markets and the more recent domination of society by the market. Since the rise of markets and of mass consumption is closely related, Polanyi's conclusion that the domination of the market was finally established in England in the 1830s is potentially relevant to the history of mass consumption.
- Today in developed countries minimum standards of nutrition, housing, and clothing are assured. Beyond these minimum needs, such former luxuries as homeownership, durable goods, travel, recreation and entertainment are no longer restricted to a few. The broad masses participate in enjoying all these things and generate most of the demand for them.
- What is new is the common man's sharing in the ways of living that in the past were reserved for the few. The common man's ability to use some of his money for what he would like to have rather than for what he must have represents the revolutionary change.
- The things whose consumption characterizes a consumer society are not those that are needed for subsistence, but are valued for non-utilitarian reason, such as status seeking, envy provocation, and novelty seeking.(good definition of consumer society)
- A salient characteristic of a consumer society is that it is one in which a principal focus of leisure or nonwork time is the spending of money.
- The ostensible functions of the things purchased - their announced uses - become less and less important, as compared to non-utilitarian or symbolic functions. The latter include the provision of novelty and status; provision of a basis for personal relationships of comparison, sharing, envy, or social ranking; and provision of a sense of identity.
- A consumer society is one in which the possession of use of an increasing number and variety of goods and services is the principal cultural aspiration and the surest perceived route to personal happiness, social status, and national success.
- One of the most common themes is that a consumer society relates individual identity to consumption, so that our judgments of ourselves and of other relate to the lifestyle that is created by consumption activities.
- Consumption, and not production, is the central motor of contemporary society. Laurel Anderson and Marsha Wadkins contrasted consumption-oriented societies with production-oriented ones, noting that, in the former, an individual's identity is tied to what one consumes rather than in a production culture where an individual's identity is more tied to what one produces. John Lukacs also said that "In the modern world the production of consumption becomes more important than the consumption of production."
1.2 Perpetuating the Consumer Culture
- On any given day, 18 billion displays ads appear in magazines and daily newspapers across the United States. In consumer cultures like the United States, the urge to buy is sanctioned, reinforced, and exaggerated in ways so numerous, so enticing, so subtle that ignoring them is not an easy option.(United States is a consumer society)
- The 148 billion dollars spent on advertising in the United States in 1994 was greater than the GNP of all but the top twenty economies in the world in 1990. In the United States, there are more shopping centers than high schools.
- The sales message is perhaps nowhere more vivid and insistent than on television. The centrality of television viewing in daily living is suggested by the fact that more time is spent watching television than doing anything else besides working and sleeping. According to a survey, the average individual watches television four hours a day. Televisions offer windows into as well as direct access to the market.
- Recent innovations in communication and information technologies are transforming and strengthening the bonds that tie consumer behavior to consumer culture. The linkages between the home, where most television viewing occurs, and the marketplace have become strengthened in recent years with the introduction of instant credit and instant market access through programs that sell directly to audiences. Increasingly the home is yet another extension of the marketplace.
- The extent to which advertising shapes consumerist tendencies and culture is the subject of a debate that has traditionally centered on the issue of whether advertising merely reflects or actively creates wants.
- The rise of the consumer society would not have been possible without a widespread willingness to take on personal debt. And personal debt would not have become as easy and appealing as it is today without the development of the credit card.
- After World II, sporadic efforts were undertaken by banks to introduce credit cards. The ultimate success of the credit card as an institution, awaited successful adaptation of technological innovations such as the computer to the specific requirements of credit card banking. Between 1958 and 1970, 100 million credit cards were dispersed across the United States. With its mass distribution, the feel of the card and the spontaneity of credit transactions have become commonplace. .(The development of credit card might be a good symbol of consumer culture)
2. The McDonaldization of Society(this phrase is interesting for me)
2.1 McDonaldization as a Rationalization Process
- George Ritzer: "I have been thinking about the process of rationalization for many years. It has long been believed that bureaucracy represents the ultimate form of rationalization. However, it gradually began to dawn on(dawn on sb. good phrase!) me that something new was on the horizon, something destined to replace the bureaucratic structure as the model of rationalization. That 'something' turned out to be the fast-food restaurant, most notably McDonald's, which revolutionized not only the restaurant business, but also American society and, ultimately, the world."(McDonald not only revolutionized the restaurant business, but also American society, good example!)
- George Ritzer defined McDonaldization as the process by which the principles of the fast-food restaurant are coming to dominate more and more sectors of American society as well as of the rest of the world. McDonaldization involves an increase in efficiency, predictability, calculability, and control through the substitution of non-human for human technology.(definition of McDonaldization.good definition!) While(一种不怎么常用的转折方法) undoubtedly bringing with it many positive developments, McDonaldization also involves a wide range of irrationalities of rationality and associated problems.
- In the last two decades or so, fast-food restaurants had proliferated to the degree that they were virtually everywhere. Also, many other businesses had been organizing along the lines developed by McDonald's. Almost all social institutions (for example, education, sports, politics, and religion) were adapting McDonald's principles to their operations. And McDonaldization was spreading around the world - fast-food croissanteries in Paris, Kentucky Fried Chicken in Beijing, McDonald's in Moscow. In any case, as George points out, these are all part of what Weber called the rationalization process.
- Other than fast-food restaurants, McDonaldization also takes place in the credit card industry. Prior to credit cards, the process of obtaining loans was slow, cumbersome and non-rationalized. The modern credit card has made the acquisition of at least one type of loan highly rational. It is now a very efficient process, often requiring little more than the filling out of a short questionnaire(这样描述efficiency). With the existence of credit bureau and computerization, credit records can be checked and applications approved very or disapproved very rapidly.
- The decision as to whether or not to offer a pre-approved card, or to approve an application for a card, is often left to a non-human technology - the computer. Computerized scoring system exert control over(good phrase) credit card company employees by, for example preventing them from approving an application if the score falls below the standard. And these scoring systems are, by definition, calculable, relying on quantitative measures rather than qualitative judgments about things like the applicant's character. Thus, credit card loans, like fast-food hamburgers, are now being served up in a highly rationalized, assembly-line fashion. As a result, a variety of irrationalities of rationality, especially dehumanization, have come to be associated with both.
- It is worth noting that in terms of being an independent force in the process of McDonaldization, the rationalization of credit card loans has played a central role in fostering the rationalization of other types of loan such as automobile and home equity loans. Automobile loans used to take days, but now a loan can be approved, and one can drive off in a new car, in a matter of hours, if not minutes. Similarly, home equity loans are obtained much more quickly and easily than in the past. Such loans utilize many of the same technologies and procedures that are used in decision making involving credit cards.
2.2 New Means of Consumption
- As mentioned above, capitalist society has undergone a shift in focus from production to consumption. In the early days of their economic system, capitalists concentrated almost exclusively on controlling production in general, and production workers in particular. However, as factories have moved out advanced capitalist nations, capitalists have moved toward controlling consumption in general, especially the thoughts and actions of consumers. While producing more and cheaper goods remain important, attention is increasingly being devoted to getting people to consume more, and a greater variety of, things.
- Corresponding to this new era of consumption are new means of consumption, including fast-food restaurants, credit cards, shopping malls, theme parks, cruise ships, gambling casinos, home shopping via television or computers, and even the somewhat older supermarkets.(these are new means of consumption)
- Just as the means of production are necessary to, and facilitate, production, means of consumption perform the same roles in the sphere of consumption. They are means to lead consumer to consume in ways that are most advantageous and most profitable to manufacturers and sellers. This means that at least some of the time they act to the detriment of consumers. For example, fast-food restaurants lead people to eat foods that are detrimental to their health because they are high in cholesterol, sugar, salt, and other additives; credit cards induce people to spend more than they should and beyond their available capital; shopping malls entice people into buying things they often do not need.(good examples!)
- While these and other new means of consumption enable people to do things they could not do before, they also constrain them to buy more than they need; to spend more than they should. Of course, consumers always possess the capacity to refuse to use the new means of consumption, or to resist consuming when they find themselves in contact with them. However, these means are structured in such a way that people are lured into them and, once in them, they find it extremely difficult not to consume.
- Malls are physically constructed so that one is led past one alluring shop after another. Window displays, signs advertising sales, and perhaps goods placed in bins outside the store attract the consumer's attention. Many malls have also added small kiosks and pushcarts in the middle of aisles to offer yet more attractions One can pass all of these by, but the longer one is in the mall, the harder it gets.
- In capitalist societies, more attention seems to be devoted to inventing new means of consumption than to the more traditional course of creating new means of production. As a result of the necessity for ever-increasing consumption, the focus of capitalism has shifted from exploiting workers to exploiting consumers. If postmodern society is consumer society, then the new means of consumption mentioned here, at least in part, are key elements of the postmodern world.
3. Issues of Personal Style and Equality in Consumption
3.1 The body in consumer culture
- The shift from production-oriented to consumption-oriented society is not only a matter of theoretical emphasis but bears on key issues concerning the social and political order of affluent societies. Michel Maffesoli suggested that we might be permitted to think that the technological innovation of the future will put itself at the service of Dionysian modulation, in particular at the service of the body. We are about to enter an era of orgies, where the sense of community is no longer based on instrumental goals but on sensuality and sentiments.
- The scope of the change in perspective from production-centered society to the consumer society is evident in the recent sociological literature on the body, largely inspired by Foucault. The issue of the social construction of the body is important in consumer society not only because everything we consume is taken in, enjoyed and processed by the body, whether through the tactile senses of touch, taste and smell, or through the distant senses of the eye and the ear. The body is important also because in its social and historical constitution the nature of the social bound is at issue.
- Consumer society is individualistic by definition. This has brought the body into focus, for it is as embodied being that we experience our separateness from others, whereas that which resides in the soul represents the social order: culture, organization, and discipline.
- In a culture dominated by appearance and image, our bodies are on display whether we like it or not(这段跟一道issue题的主题很切合). If our bodies are to hold on to their marketable value in the world where appearances rule, they must be maintained, and the various body maintenance industries are quite vocal in reminding us of this fact. Keeping up our appearances in proper shapes involves hard work and demands body maintenance practices of various sorts. The body then becomes living evidence of the care (or lack of it) lavished upon it: we judge at a glance if someone has or has not maintained their body through the 'proper' diet, fitness practices, cosmetics, or whatever, if we want to have to 'proper' body that will pass the never-ending tests of the gazing society.
- According to Mike Featherstone, the version of the self that predominates in consumer culture is that of the performing self, which places greater emphasis upon appearance, display and the management of impressions.
3.2 Consumption in a class society
- According to Thorstein Veblen, the rich display their wealth through ostentatiously doing nothing productive, or through luxurious consumption, which testifies to the spender's pecuniary strength. This showing-off requires exercise and learning. As he said, "Refined tastes, manners and habits are a useful evidence of gentility, because good breeding requires time, application and expense, and can therefore not be compassed by those whose time and energy are taken up by work..... A life of leisure in this way persisted in through several generations, will leave a persistent, ascertainable effect in the information of the person, and still more in his habitual bearing and demeanor."
- Jean Baudrillard maintains that one should rid oneself of the notion of particular needs for particular objects. He does not deny that needs and utilities exist. He only rejects the prevalent notion that consumption in our society is oriented towards these needs. He invites his readers to interpret consumption according to a code of social and especially class differentiation, claiming that such a social logic will render this activity more intelligible than the psychology and economics of need satisfaction. Just as the school, consumption is a class institution.
- Pierre Bourdieu further develops this idea in his book entitled Distinction. In this book, he examines the links between social class and the practices of consumption in a detailed and empirical way. He made a distinction between economic capital and cultural capital. The latter can be linked to the idea that it is not enough merely to consume, but one must consume in a proper manner. The longer one has attended educational institutions and the more elite these institutions, the higher one's store of cultural capital.
- According to him, each social position has a whole combination of specific cultural practices associated with it. For example, people in a particular social position will read particular newspapers and books, drink particular wines, listen to particular types of music, dine at particular restaurants, wear particular styles of clothes, etc. Specific combinations of cultural and economic capitals appear perfectly natural to those who belong to them. Different social groups are at ease within different economic-cultural combinations, and will feel very awkward outside them. These combinations, as Bourdieu contends, allow the most fundamental social differences to be expressed through the ways in which they differ from each other. In other words, each act of consumption reproduces social difference.(对于不同社会阶层的很好的表述!)
- High cultural capital is relatively rare, and this rarity needs to be protected. For example, if a group's exclusive objects, qualifications, and cultural practices begin to become accessible to other groups, then they will have to be changed in order to retain the distinguishing distance.
- There is also the struggle over which is the more appropriate basis for distinction: cultural capital or economic capital. This characterizes struggles within the dominant class, which Bourdieu sees as divided into the dominant fraction of the dominant class, which is based upon economic capital, and the dominated fraction of the dominant class, which is based upon cultural capital. So it should be clear why academics, artists and intellectuals like to despise the taste of those who have merely money. It is part of the struggle to establish the legitimacy of one's claims to distinction.
- In this way, the dominant classes unceasingly outdistance the consumption patterns of other classes, through rejecting as banal pleasures which they formerly considered exquisite, and consequently always distinguishing themselves from others. When the popular classes can afford some luxury, the dominant classes lose interest in it, or declare it to be obsolete. It is therefore impossible ever to approach the dominant classes, since they will always invent new ways of consumption not accessible to others. In short, this struggle for distinction and recognition is an important aspect of the general symbolic struggles between social classes.(very interesting point!)
- We can see from Bourdieu's work that what is called 'taste' is sociologically speaking something that brings together things and people that go together and that consumption communicates social meaning, and is the site of struggles over social distinction. |
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