Handle Daily operations including new accounts opening, transactions and sales inquiries
Handle customer services hotlines including internet trading, place trading orders, etc
Communicate with Sales on trading transactions
Provide customer services, handle customer enquiries and related tasks support to clients
處理日常運營,包括新開戶,交易和銷售查詢
處理客戶服務熱線,包括網上交易,下單交易等
在交易中與銷售人員溝通
為客戶提供客戶服務,處理客戶諮詢和相關任務支持
Requirement:
Higher diploma or degree holder in Finance or Business related disciplines;
1 year Dealing or Customer Services experience in securities industry & with SFC RA1 licenses preferred.
Customer-oriented and proactive
Good command of spoken and written Chinese and English
Putonghua is a MUST
Immediately available is preferred
Fresh graduate with sound academic background will also be considered
金融或商業相關學科的高級文憑或學位持有人;
1年的證券業交易或客戶服務經驗以及SFC RA1許可證優先考慮。
以客戶為導向,積極主動
熟練掌握中英文口語和書面語
普通話是必須的
立即上班優先考慮
優秀應屆畢業生也可考慮
IT system operation and maintenance
Primary Responsibilities
Check whether the securities trading and settlement system, futures trading and settlement system, and other IT systems is running normally, solve the normal failures, contact the supplier to solve the unsolved problems.
Participate in exercises of various types ,such as new system launches, system upgrades, and exercises that Hong Kong Stock Exchange requires.
Requirements
Bachelor degree or above, major in computer science or related , with experience in IT operation and maintenance, recent graduates could be considered
Know the operation of the securities application system and the IT office system. The system hardware includes network switches, firewalls, and various servers. The software includes server-side software and client software, running on Windows, iOS and Android platforms .
Work seriously and responsibly , have a team spirit.