杯具的忘记了登录的姓名和密码

aydoy1UID: 2738265

我是考新gre的，然后在3月份的时候报名的在香港考的新gre，今天突然想登录my account的时候，发现忘记了姓名和密码，更杯具的是，在找姓名的时候，有一项问题填错了，好像问爸爸的中间的名字是什么，我都记不得当时怎么写的了。后来就是账户被封锁，然后我写了email给ets
他的回复如下
Our records indicate that you are registered to take the Revised GRE® General Test on XXXXX. Your appointment number is XXXXXXXXXXX

To confirm a registration scheduled in the U.S., Guam, U.S. Virgin Islands, Puerto Rico, or Canada, please call the test center directly or call 1-443-751-4820 or 1-800-GRE-CALL (1-800-473-2255) Monday through Friday, 8 a.m. - 8 p.m., Eastern Time (New York), excluding U.S. holidays.

To confirm a registration scheduled in all other locations, you must call the appropriate Regional Registration Center (RRC). For RRC contact information, see the International Computer-based Testing Center List at www.ets.org/gre/cbtintlcenters or page 24 of the 2010-11 GRE Information and Registration Bulletin.

On the test day, report to the test center at least 30 minutes before your scheduled appointment for check-in procedures. If you arrive late, you may not be admitted, and your test fee will be forfeited. Plan to be at the test center up to four hours. Be sure to take the following to the test center:

• Acceptable and valid identification with signature and photo
• Your authorization voucher, if you registered by mail.
我看完信件，发现还是没有找回用户名和密码的方法啊。
求如果找回方法

lz80521UID: 2756488

联系香港考试中心。