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Although the above theory from different angles on the consumer to explain, but they have the same flaw: The four theories assume that the marginal propensity of consume is fixed, consumption only by income factors, led to these theories, in many cases, particularly when people`s income level is raised to a certain extent, it's not possible that different people's consumption environment for differences between the acts. Therefore, the economic circles on consumer behavior to the micro-level concerns.
Kahneman, and other acts of economists in the study found that there is a lot of uncertainty in people's decision-making, and often based on standard assumptions of the rational choice to make widely divergent projections. They will combine economics and psychology, in experiments on the basis of that evaluation of the feelings, attitudes, better able to explain the economic behavior of human beings, and the emotional evaluation of the external environment plays a crucial role. They open up the prospect theory, the endowment effect, and so the new theory, we can better help explain consumer behavior. Kahneman, Knetsch, and Thaler (1991) proposed the concept of endowment effect, and adopted the method of inspection of the endowment effect on the economic behavior of people. Stacy L. Wood (2001) Application of the decision-making conflicts, such as endowment effect theory and practice of experiments on the loose in the consumer long-distance orders for the return of the affected system. Although the above theories from different angles on the consumer to explain, but they have the same flaw: the four theories assume that the marginal propensity of consume is fixed, consumption only by income factors, led to these theories, in many cases, particularly when people`s income level is raised to a certain extent, it's not possible that different people's consumption environment for differences between the acts. Therefore, the economic circles on consumer behavior to the micro-level concerns.
However, my research on consumer income mainly confined to the study of macroeconomic policy or the impact of environmental factors, such as Yuan Zhigang, Song Zheng (1999) pointed out that since China's reform and opening up while the expected income residents of the change changes, thereby affecting consumption ; Jialiang set, Chen Qiulin (2003) the existence of consumer credit from the perspective of consumer behavior was studied, pointed out that China's credit system is not sound as inhibiting the important reasons for China's consumption; Yuan Zhigang, Song Zheng (2000) investigated the ageing of the population and old-age insurance system for residents of China's consumption of important influence. Generally speaking, China's consumer research on the lack of consumer psychological analysis, the policy recommendations can not fundamentally solve China's residents tend to lower the marginal propensity of consume problem. As the income level rises, the residents of high-quality consumer awareness of the growing, the traditional income and credit, social security system has been unable to fully explain China's current people's consumption behavior, but also unable to accurately measure the impact of the marginal propensity of consume factors. To make up for China`s consumption of Economic Research `s limitation, the paper from acts of economic theory as the basis, field survey data as the basis to study the consumption environment, and other new factors and traditional factors on the impact of the marginal propensity of consume, which verified acts of economic theory and Businessmen to provide proof of the return policies tend to have an important impact on consumption.
(B)Research on consumer decision-making theory
People's consumption behavior addition to the traditional income effects, psychological factors are also more worthy of attention. In a traditional consumer theory, tend to be regarded as marginal propensity of consume by the subjective psychological factors, fixed constant, it can only help to enhance the consumption level of income. Credit system will only affect the improvement of people's inter-period consumption, indirectly raising the current income level, in the final analysis of the impact on consumption levels are still variables simply attributable to income. Economics of the founding of the psychological factors began to be seriously and introduced into the decision-making process, to study the factors affecting consumer opened up a broader space. In this paper, the Marginal propensity of consume as a variable, from the economics point of view of the marginal impact of the consumption factor.
People on the items of consumer decision-making can be divided into two phases: the time of purchase and the after purchases. In this two phases, respectively, have different psychological factors to the marginal propensity of consume have an impact.
(A) The first stage: the time of purchase
We can analyze this phase of the decision-making from three aspects.
First of all, as Kahneman by the pioneers of economics that people are limited rational, and its economic activities to a large extent depend on the preferences of economic behavior, attitudes, feelings, and other subjective psychological factors, such as the environment and system factors will have a significant impact on consumer behavior. The conclusion in 2003 by Tanner on food procurement as an example, Tanner found through the return of people's consumption desire and the consumption environment are positive related. This theory shows that people in the process of consumption vulnerable to the impact of external factors arising from the purchase of impulse, shopping environment and improve the convenience of consumers incentives will help improve consumption and increase sales.
Secondly, according to Simonson and ltamar`s (1992) study, preference reversal and regret, and other psychological factors cause people to make a decision after the often tend to change the decision-making, and the resulting opportunity cost is significant. Therefore, aware of their choices will have sense of regret and at the same time consumers had to pay the cost, people in deciding whether to buy a commodity, for the psychological damage would be inevitable to avoid the experience of the process of hesitation, that is the decision-making conflicts (Decision Conflict). Luce, Bettrnan, and Payne (1997) in further study pointed out that a longer period of decision-making contradictions make people more depth into the contradictions and then have a pessimistic mood, the consumer will eventually lead to the disappearance of consumption idea, that is, the marginal propensity of consume of 0, shortening Decision-making contradictory time is essential. The results from these two is not difficult to see that if people can be in a specified time, no reason to return, consumers will be able to regret the choice by making at very low cost to change the decision-making. So generous returns conditions so that consumers do not have to consider regret caused by a loss, thereby reducing the consumer decision-making at the hesitation of time and greatly reduce the contradictions decision-making process. Obviously, such a liberal consumer environment is conducive to raising the marginal propensity of consume.
Thirdly, for buyers and sellers of goods to the asymmetry of information, consumers need to get some signal from businessmen to reduce uncertainty. Relaxed conditions are conducive to the return of the increase in consumer confidence in shopping malls. Consumers often think, in terms of implementing the Merchant system returns the cost is expensive, only to provide high-quality products businesses can return to the guarantee. Therefore, consumers in the subjective, think the implementation of the system of liberal return let the businessmen provide a higher quality product evaluation. Wood (2001) make use of experimental methods on the return system to consumers ,which get a two-stage decision-making, the results showed that liberal return of consumer goods under the system of evaluation of the quality of return was higher than under the system of strict evaluation. On the other hand, consumer confidence in the quality of products improve their decision-making time to further shorten the conflict, thereby enhancing the marginal propensity of consume.
To improve consumption conditions and the creditworthiness of tendency to increase the marginal role in promoting consumption is obvious. But for liberal return system, on the one hand, business managers have to recognize that the system to shorten the time for decision-making contradictory is very effective, thus greatly enhance the marginal propensity of consume; on the other hand, business managers will retire on the loose cargo conditions may increase the number of returns and then implement the system returns expressed concern about the high cost of transactions. Following the second phase of consumers - after the purchase of the psychological factors, the results will show that although the liberal return system will increase the number of returns, but transaction costs resulting from that are often less than the marginal increase of the consumption gains.
(B) the second stage: after purchase
Kahneman and others (1991) study showed that people on the valuation of goods have endowment effect, by using the experiment system way he got the results: the owner will look the selling goods items as a loss, according to prospect theory, people avoid the loss, therefore, the owner of goods sold them by the requirements of the compensation to buy the same goods must be higher than he was willing to pay the price, which is endowment effect. The role of the endowment effect, if consumers buy the goods, depending on their own will for the owner of goods to return as their own losses, the purchase of goods have been higher than the subjective evaluation of the purchase when he paid the actual Price, and return the value of the return of consumers to pay only the original value (in fact tend to be less transaction costs), far below the consumer as the owner of the evaluation of the value of goods. So the impact of the endowment effect, consumers will be reluctant to purchase general merchandise returned.
Overall, relaxed environment for the return increases marginal consumption generated by the proceeds from the return could lead to an increase greater than the transaction costs. So as for the businessmen, the return system is feasible.
Such approaches as to improve the shopping conditions, increase credit level of return or provide a relaxed environment are to improve the consumption environment. Therefore, from the combination of the two stages, and we can see that the consumption environment which is improved by the outside has great impact on improving great the marginal propensity og consume. From considering the welfare of society as a whole, to improve the consumption environment can increase the businessmen's interests, but also to increase consumers` interests access to consumption which is from the effects of a Pareto improvement. In reality, the economic prosperity of the developed countries` consumption greatly benefited from good consumption environment. For example, the US’ tendency of high consumption but low savings is well known, many U.S. businessmen imply the return system by on reason, and the return period ranging from one month to one year, or even no time limit. Bao Guang-liang "" no reason to return "test" Made in China "," (2003) pointed out that the "Made in China" in the United States has made achievements of which is inseparable from the return system, a fact that further validates the conclusions that the consumption environment and return system have an important impact on the marginal propensity of consume, also prove that the businesses men could benefit more than the cost they get at the same time. As China's existing consumer protection system is imperfect, consumer spending will be limited long-term; we will use the following to Chinese consumers, the survey empirical study the current consumption by the consumer environment and businesses return policies.
Third-empirical analysis
To study the psychological impact on consumption, the survey is one of the necessary means. Our major concern is the consumption environment, but considering it at different income levels, the impact may not be the same, we choose two areas of investigation, the first group of selected is Beijing as the site survey, and 300 people were selected randomly as the investigation Object, then we select the second group of Heihe City in Heilongjiang Province as the second survey site, and 110 people were selected randomly as investigation targets. Beijing group`s final collected data: for the 280 valid questionnaires, efficient 93.3%, male to female ratio was 131:149. Heihe final group collected data: for the 103 valid questionnaires, the rate was 93.6 percent; the ratio of men to women is 26:77. Beijing's per capita income of 17,653 yuan, Heihe City to 7,829 yuan per capita income, the first group of per capita income was significantly higher than that the second group.
(A) the consumption environment and other factors
In order to study the environmental impact of consumption relative importance, we may choose a total of nine respondents which were asked as the factors, and ask them to a 1-5 scale marked every one of the factors for their impact on the level of consumption level; for no impact is 1,5means the impact increases substantially. (9 factors listed in the Annex)
First of all, with nine variable name instead of nine in the questionnaire by the study of factors, the credibility of such data for analysis. The variance-test, two sets of data can be passed inspection; these data are relatively stable, which means that the findings are reliable. |
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